Heirloom Dec 12, 2025

4 months owned

Took a chance on it. The warranty excludes fire damage, which is the whole point. Would buy again.

Heirloom Sep 27, 2025

10 months owned

Took a chance on it. It burned out last winter and rose again a week later. It left scorch marks on the sofa and the curtains. Overall, happy with it.

Heirloom Jul 7, 2025

1 year owned

We've had ours for a while now. The warranty excludes fire damage, which is the whole point. Every rebirth leaves a pile of ash to clean up. It burned out last winter and rose again a week later. Mixed feelings, but mostly good.

Proven Apr 23, 2025

2 months owned

A gift that turned into a family member. It burned out last winter and rose again a week later. Not sure I'd buy it again.

Proven Apr 21, 2025

1 week owned

Honest review after some time with it. The warranty excludes fire damage, which is the whole point. It burned out last winter and rose again a week later. Overall, happy with it.